Refund & Cancellation Policy

Clear rules for cancelling and for refunds, for both the PublishKaro app and our ads management services.

Last updated 14 October 2026

1.Overview

This policy explains how you can cancel and when you can get a refund for the two things PublishKaro offers: the PublishKaro app (software as a service) and our Meta Ads and Google Ads management services. It forms part of our Terms of Service.

2.The PublishKaro app

The app is currently free, so there is nothing to refund. If we introduce paid plans, these terms will apply:

Cancel any time. You can cancel a paid plan from your account or by emailing us. Cancellation stops the next renewal; you keep access until the end of the period you have paid for.
No partial-period refunds. Fees for a billing period that has started are not refunded, except as listed below.
When we refund in full: you were charged twice for the same period, you were charged after cancelling, or the app was unavailable for most of a billing period because of a fault on our side.
Request window: ask within 14 days of the charge.

3.Ads management services

Our ads management services are agreed in a written proposal or by email, setting out the scope, fees and duration. Unless that agreement says otherwise:

Before work starts: if you cancel before we begin (before the strategy call, account audit or campaign setup), we refund any fee you have paid in full.
After work starts: the fee for the current month or milestone is not refundable, because the time has already been committed. Fees you prepaid for later months that have not started are refunded in full.
Notice: either side can end an ongoing engagement with 7 days’ written notice by email. We will hand over campaign access, creatives and reports prepared up to that date.
Ad spend: money you spend on ads is paid by you directly to Meta or Google. We never hold it, so it is not refundable by us; any credits or refunds of ad spend are governed by the platform’s own billing terms.
Results: advertising results such as reach, leads, sales or return on ad spend are not guaranteed, so refunds are not given based on campaign performance.

4.How to cancel or request a refund

Email publishkaro@gmail.com from the email address linked to your account or engagement, with the subject “Refund request” or “Cancel my service”. Include:

your name and account email;
the payment date, amount and any reference or invoice number; and
a short reason, which helps us improve.

5.Timelines

We acknowledge your request within 2 business days.
We confirm whether a refund is approved within 7 business days.
Approved refunds go back to the original payment method within 7 to 10 business days. Your bank or card provider may take a little longer to show it.

6.Contact

Questions about a charge or a cancellation: email publishkaro@gmail.com or write to Akash Sharma, 22E2, Jagatpura, Jaipur, Rajasthan 302033, India.

2.The PublishKaro app

The app is currently free, so there is nothing to refund. If we introduce paid plans, these terms will apply:

Cancel any time. You can cancel a paid plan from your account or by emailing us. Cancellation stops the next renewal; you keep access until the end of the period you have paid for.

No partial-period refunds. Fees for a billing period that has started are not refunded, except as listed below.

When we refund in full: you were charged twice for the same period, you were charged after cancelling, or the app was unavailable for most of a billing period because of a fault on our side.

Request window: ask within 14 days of the charge.

3.Ads management services

Our ads management services are agreed in a written proposal or by email, setting out the scope, fees and duration. Unless that agreement says otherwise:

Before work starts: if you cancel before we begin (before the strategy call, account audit or campaign setup), we refund any fee you have paid in full.

After work starts: the fee for the current month or milestone is not refundable, because the time has already been committed. Fees you prepaid for later months that have not started are refunded in full.

Notice: either side can end an ongoing engagement with 7 days’ written notice by email. We will hand over campaign access, creatives and reports prepared up to that date.

Ad spend: money you spend on ads is paid by you directly to Meta or Google. We never hold it, so it is not refundable by us; any credits or refunds of ad spend are governed by the platform’s own billing terms.

Results: advertising results such as reach, leads, sales or return on ad spend are not guaranteed, so refunds are not given based on campaign performance.