Data Deletion Instructions
You are in control of your data. Here is how to delete your account, a workspace or a connected social account, and how long each step takes.
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1.Delete your account and all data
To delete your PublishKaro account and everything linked to it:
- Email publishkaro@gmail.com from the email address you use to sign in.
- Use the subject “Delete my data”. No other details are needed, but you can tell us which workspaces or accounts you mean if you only want part of your data removed.
- We confirm the request came from you (for example by replying to that address), then delete your account and data.
- We email you when the deletion is complete.
Timeline: we acknowledge your request within 3 business days and complete the deletion within 30 days. Copies in encrypted backups are overwritten within a further 35 days.
2.Delete a workspace yourself
You can remove a workspace at any time without contacting us:
- Log in and open your dashboard.
- Open the workspace’s menu and choose Delete workspace, then confirm.
This immediately and permanently deletes the workspace’s PublishKaro data: its content calendar and rows, schedules, Google Drive setup, AI caption settings, publishing history, prepared media and the saved Instagram, Facebook, LinkedIn and YouTube credentials (tokens) for that workspace.
3.Disconnect a social account
In a workspace, open its connected accounts and choose Disconnect next to Instagram, Facebook, LinkedIn or YouTube. We delete the stored access and refresh tokens for that workspace straight away and, where the platform allows it, also revoke our access with the platform. If the same account is used by another of your workspaces, it stays connected there until you disconnect it there too.
You can also remove PublishKaro’s access directly on each platform:
- Facebook and Instagram: Facebook Settings & privacy → Settings → Apps and websites (or Business integrations for Instagram) → remove PublishKaro.
- Google and YouTube: Google Account → Third-party apps & services → PublishKaro → Delete all connections.
- LinkedIn: Settings → Data privacy → Permitted services → remove PublishKaro.
Removing access on the platform stops all publishing to that account. To also delete the data we already hold, use the email request above.
4.What is deleted
- Your account details (name, email and password hash) and sign-in sessions.
- All workspaces, content calendars, synced rows, captions, schedules and publishing history.
- Stored tokens and identifiers for Google, Instagram, Facebook, LinkedIn and YouTube.
- Media copies we prepared for publishing or AI analysis.
- Our emails with you, except where we must keep them (see below).
5.What deletion does not change
- Posts already published stay live on Instagram, Facebook, LinkedIn and YouTube. Delete them on the platform if you want them gone.
- Your Google Sheets and Drive files belong to you and are not changed or deleted. The status columns we wrote stay in your Sheet.
- Records we must keep by law, such as invoices for paid services, are kept only for the period the law requires and then deleted.
6.Requests made through Facebook
If you remove PublishKaro from your Facebook account and ask Facebook to delete your data, email publishkaro@gmail.com with the subject “Delete my data” as well so we can match and complete your request within the same timeline. Your confirmation reply from us is your reference for the request.
7.Need help?
Email publishkaro@gmail.com. More about how we handle data is in our Privacy Policy.